Product updates

What's new and what's next

What's coming next, shaped by what contractors tell us, and everything we've already delivered.

Coming next

Coming next to the app

Based on feedback from contractors using CoolnTrack every day. The order can change as we hear from more of you.

Planned

Job times and time on site

A start and end time on every job, and time on site per technician.

Planned

Live job status

Follow every job from inspection to finish: waiting for the customer's approval, parts ordered, parts received, the return visit and work done, so the office always knows where things stand.

Planned

VRF systems

Record a VRF system with all of its outdoor and indoor units, and track service on each one.

Planned

Your own branded page

A page for your business, with your logo and services, to help you win new customers.

Release history

Already delivered

Delivering new features fast since June 2026

New Improvement

Scan a nameplate to fill in the AC's details

Take a photo of an AC's rating label and its brand, model, serial number, capacity and refrigerant are filled in for you to check.

  • Works on indoor and outdoor units, and each one keeps its own nameplate photo.
  • Anything that's hard to read on the photo is highlighted, and nothing is saved until you confirm it.
  • Split, cassette, ducted and VRF units now take their model number once, under the indoor unit.
  • Added an AC under the wrong customer? Move it to the right one from the AC's page.

New

Customer locations and one-tap directions

Save each customer's location on the map, and technicians start directions to the site with one tap.

  • Use your phone's location when you're at the site, or paste a Google Maps or WhatsApp location link.
  • A job uses the customer's location, or its own when the work is at a different building.
  • A Navigate button on every job card opens directions in the phone's maps app.

Improvement

Faster app, complete reports

The app now opens and moves between screens noticeably faster, especially on a phone connection.

  • Screens you have already opened appear instantly when you come back.
  • PDF reports always include the service photos, your logo and the customer's signature.

New

Jobs, offline logging and spreadsheet import

Plan the work, do it anywhere, and bring your existing records with you.

  • Service logs save on the phone with no signal and sync once you're back online, so a technician's work is never lost.
  • Jobs: book a visit, assign it to a technician, and they get a notification on their phone.
  • AMC visits are tracked per AC ("Visit 2 of 4 done"), and call-outs per contract.
  • Import your existing customers and ACs from a spreadsheet instead of typing them in.
  • Archive customers who leave. Their full history is kept and they can be reactivated any time.

New

Record past work from the office

Enter services that were already done, up to a year back, and issue one report covering several ACs.

New

Free for up to 50 ACs

CoolnTrack is now free for up to 50 ACs with no time limit, with monthly or yearly licences for larger fleets.

Improvement

Print-ready QR stickers

Stickers redesigned after testing them on real printers and real ACs.

  • 15 stickers on one A4 sheet, ready to cut.
  • The QR code, AC ID and your phone number print in solid black, so they scan and read reliably, even on a mono printer.
  • Download the sheet as a PDF to send to any print shop.

New

AMC contracts

Keep every annual maintenance contract next to the ACs it covers.

  • Record each contract's period, value, included visits and covered ACs.
  • Attach the signed copy as a photo or PDF.
  • See which contracts are up for renewal and message the customer from your list.
  • Log several kinds of work in one visit, for example cleaning, gas top-up and a repair on the same AC.

New

Quicker onboarding and logging

Fewer steps from a new AC to a finished report.

  • Add an AC in three short steps. Only the customer, AC type, brand and location are required.
  • Print a sheet of stickers in advance and put them on during your round. Each one registers itself the first time it's scanned.
  • Logging a service and getting the customer's signature is one two-step flow.

New

Your brand on every sticker and report

Your business name, logo and number lead every QR label and service report, so customers always know who to call.

New

WhatsApp service reminders

See every AC due this week and send the customer a ready-written WhatsApp reminder from your business number.

  • A Customers page with each customer's ACs and history.
  • Export units, visits and reports as spreadsheets.

New

Now available in the UAE

Contractors in the UAE can sign up and run their whole service business in CoolnTrack.

  • UAE phone numbers and local date formats from sign-up onwards.
  • WhatsApp support on a UAE number, alongside our India number.

New

Open sign-up

Any AC contractor can create an account and start the same day.

Improvement

Dashboard and PDF reports

A clear view of the business, and reports customers can keep.

  • Dashboard with due and overdue ACs, visits in progress and recent activity.
  • Service reports as PDF files, ready to share.
  • Visit history, and logging the same work on several ACs at once.

New

Install it like an app

Add CoolnTrack to your phone's home screen. It opens full screen and uses the camera for scanning.

Launch

First release

The core of CoolnTrack: every AC keeps its own service record.

  • A QR sticker on every AC. Scan it to see that unit's full history.
  • Log the work with checklists and before and after photos.
  • The customer signs once per visit, and gets one report covering every AC serviced.
  • Anyone else who scans the sticker sees only your contact details, never the history.

Request a feature

Tell us what would save your team time. We read every request, and many of the updates above started as a contractor's message.