Features

Everything a service visit needs, and nothing it doesn't

Grouped by the job it does for you. Every feature is in the free plan, for up to 50 ACs.

Every AC, its own record

The AC is the record

Most service businesses keep records by customer. CoolnTrack keeps them by machine, so whoever opens an AC next sees what was done to it before and what's due now.

QR stickers with your name

Print one sticker or a full sheet as a PDF. Each carries your business name and its own unit ID. A damaged sticker can be printed again with the same code, so the history carries on.

Two steps to add an AC

Stick the sticker, scan it and fill in four things: customer, AC type, brand and location. Model, capacity, refrigerant, serial and a nameplate photo can wait until you have them.

A full history on every unit

Dates, the work done, parts used, photos and reports, newest first. Nothing is spread across a register, a job card and a WhatsApp group.

Repeat faults show up

When the same unit keeps coming back for the same repair, its history makes it obvious, so you can quote a replacement instead of patching it again.

In the field

Logging a visit on the phone

Your technician points the phone camera at the sticker and the unit opens. No app store, no typing long forms on a rooftop.

One log for all the work

Regular service, cleaning, gas, inspection, repair or a customer complaint: tick every type that applies and it all goes in one entry, with a tap-to-tick checklist for each. Rename or hide the types to match how you work.

Parts used

Record the parts fitted on each visit, so you know what went into a unit and when.

Before and after photos

Photos sit on the unit's history. If a customer asks what was done, you can show them. Location data is removed from photos before they're stored.

Works without signal

Basements and plant rooms often have no network. A service log saves on the phone and uploads by itself once the connection is back, so a technician's work is never lost.

Proof for the customer

One visit, one signature, one report

A visit groups every AC done at a site. The customer signs once, and gets one report for all of them, under your name.

One signature per visit

Six ACs at one building still means one signature, taken on the technician's phone when the visit is finished.

A branded PDF report

Your logo and company name, every AC from the visit, the work done on each and the signature. Not our branding.

Sent from your number

The report comes to you first. You send it to the customer from your own WhatsApp, so every message they get is from your business, not from a technician's personal phone.

Customers see your card only

Anyone who scans a sticker without logging in sees your business name, logo and buttons to call or WhatsApp you. Never the service history, and never another customer's details.

Contracts and repeat work

AMCs, renewals and reminders

The money in AC service is in the next visit and the next renewal. These make sure neither slips.

AMC contracts

Cover a customer's chosen ACs for a set period. Keep the signed copy as a PDF, and see how many visits are used and how many are left.

Renewals in date order

Every contract's end date on one screen, closest first. A contract that ended early can be closed without deleting its history.

The due list builds itself

Units due for service this week, and the ones already overdue, on one screen. No spreadsheet, no counting back from dates.

One-tap WhatsApp reminders

Tap Remind and WhatsApp opens with the message already written to that customer, from your number. You check it and press send.

Your team and your data

You stay in charge

Technicians in seconds

Add a technician with a phone number and a PIN. Switch them off when they leave and their access stops at once, while everything they recorded stays with you.

Who did what

Every entry shows who did the work, including you when you do the job yourself. A fault that comes back can be traced to its visit.

Export any time

Download your units and each customer's service history as a spreadsheet, whenever you want, including if you leave.

Kept apart and private

Every connection is encrypted and each business's records are kept separate. We never contact your customers. More in our privacy policy.

See it on your own ACs

Free for up to 50 ACs, with every feature on this page. Read how it works or check pricing.